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Melissa Curran Founder and CEO of The Modern Mind Group talks about Emotioneering We are emotioneering human performance, not engineering it! *Season 1 is all about Emotioneering a Modern Mindset* “It doesn’t matter when you were born you can be equipped for a modern world that demands high emotional intelligence, strong communication and good technical skill In tomorrow’s world these will go hand in hand. Why? Because as AI starts to replace long and tedious tasks that previously required a human, we can then focus on improving the human interactions that must take place. The demand in EQ will increase by 6 times over the next few years. Crucial for our social ability with friends and family as well as in the workplace with our colleagues and customers. So our people skills are no longer a nice to have they are a must-have skill. Season 2 is all about Emotioneering Business Results. As humans there is no way of getting away from it, we are driven by emotion! As a business grows so does the team although that brings its own challenges. Since writing the bestselling book Emotioneering Business Results Melissa Curran talks delves into topics to help you improve team performance. This modern approach to business is the answer to increased profits, highly engaged people and record-breaking results. People Operations & Performance Consultancy - Helping your team emotioneer record-breaking results Coaching | Courses | Consultancy
Episodes
Wednesday Nov 03, 2021
Wednesday Nov 03, 2021
Melissa Curran CEO and Founder of the Modern Mind Group talks about Emotioneering Telephone Calls
In this episode, we'll explore the topic of emotioneering telephone calls.
As the world of tech increases our use of the phone and interactions in this way have reduced dramatically.
If we say the phrase 'sales calls' there is only a certain amount of people that wouldn't have a negative reaction to this. In this episode, we are not talking about these types of calls we are talking about every type of day to day call with others.
In this podcast episode, we will explore the reasons for the new age technophobia that can set in and how this is linked to social anxiety.
Answering questions such as:
- How do people fear phone calls?
- What challenges or thoughts do they have surrounding phone calls?
- In what ways can it affect people's lives?
- How can we overcome the fear of telephone calls?
- What steps can we take to be more comfortable with telephone calls?
Enjoy delving into the world of emotioneering telephone calls and let us know what you think.
Welcome to the Emotioneering podcast - created by the Modern Mind Group - Improving your people skills to build better relationships for a more fulfilling life or career.
Accredited CPD Training Provider in Emotional Intelligence, Leadership, Communication and Mental Health http://www.modernmindgroup.co.uk
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